To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- Cothing must be unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually take 1-3 working days from the delivery date.
If you are approved, then your refund will be processed, and a credit will automatically be applied with the original method of payment, within 14 working days.
How soon will I get my exchange?
Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually takes 1-3 working days from the delivery date.
If you are approved it will take 4-6 working days to receive the exchange