To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • Cothing must be unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping 

How soon will I get my refund?

  • Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually take 1-3 working days from the delivery date.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied with the original method of payment, within 14 working days.

How soon will I get my exchange?

  • Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually takes 1-3 working days from the delivery date.
  • If you are approved it will take 4-6 working days to receive the exchange

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1 x €29,95

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